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To Prachi Sharma - Apologies for inconvinience -
Hi Prachi,

Thanks for your feedback. I, the owner of Desi Mart, would like to sincerely apologies for any inconvenience you may have experienced. At Desi Mart, we take pride in ensuring our customers' satisfaction. We understand that customer satisfaction is the only key to survive in today's competitive era.

Unfortunately, we did not meet your expectations on this occasion. After reading your feedback, we have conducted full 'stock take' of the store, and made sure that no expired/old items are there on the shelf.

Because of this serious oversight, I would like to offer you 15% additional discount on your purchases for next 2 months. (and of course full refund for the item that did not meet your expectation.) Please email me on below email id to get your discount voucher.

We deeply value your relationship with Desi Mart and are committed to providing you with the highest level of service, simply because our customers deserve the very best.

You can contact me directly at


satisfactory experience. good customer service. recommended for your weekly grocery shopping.

this place is fairly good. you can find plenty of varieties. the prices are reasonable, in fact, cheaper than many other Indian stores.

I love their Khari Biscuits and Mango lassi.. yummyy!!

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